Get help with your international outward transfer | Service Request

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Verify your account by either providing your Account or Credit/Debit Card number

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Confirm the One-Time Password (OTP)

Enter the one-time-password we sent to you on your registered mobile number and email address to complete the authentication process.

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This OTP is valid for 3:00 minutes . Please don’t share it with anyone.

OTP time limit has been expired, please click on resend OTP

Quick Answers

I have not received my OTP. What should I do?

Please ensure that you are entering mobile number registered with the bank. If the OTP is still not received through SMS or EMAIL, you may reach out to us on +971 600 599 995

Is it safe to share my account number and debit card number?

You should avoid sharing any of your bank details with people you don’t know or can’t trust. It’s ok to share this information with the bank in a safe manner. Rest assured we do not share this information with anyone. Read more about how we keep you safe here