You’ll be asked few security questions so we can be sure it is you. Have your Account Number or the last 4 digits of your Debit Card Number and your Registered Mobile Number ready.
Your request will be processed within 3 working days. Once done, you will receive the letter in your registered email address.
You can follow up on your previous request by calling us on +971 600 59 9995, or through WhatsApp Banking. For more information on WhatsApp Banking, click here.