Balance Conversion Cancellation Request | Service Request

Authentication

Request details

Review / Submit your request

Let’s verify your details

For verification purposes, kindly provide us the below details to generate a one-time password (OTP)

Enter your last 4 digits of credit card number

Registered mobile number

Want to update/change your registered mobile number?

Confirm the One-Time Password (OTP)

Enter the one-time-password we sent you on your registered mobile number and email address to complete the authentication process.

Mobile

This OTP is valid for 3:00 minutes . Please don’t share it with anyone.

Quick Answers

I have not received my OTP. What should I do?

Please ensure that you are entering mobile number registered with the bank. If the OTP is still not received through SMS or EMAIL, you may reach out to us on +971 600 599 995

Is it safe to share my Card details?

Sharing your Card Information with unauthorized or untrustworthy individuals or websites can put you at risk of fraudulent activities, such as unauthorized charges or identity theft. To ensure the safety of our Customers Credential we recommend to only share your Card Details on secure and reputable websites. Read more about how we keep you safe here .