For your security, you will be required to answer a few questions so we can be sure it is you. Have your Credit Card Number and your Registered Mobile Number ready.
Your request will be processed within 2 working days. Once this is done, you will receive an SMS with the request details on your Registered Mobile Number.
Installment Payment Plans can only be cancelled on active credit cards. The outstanding balance will appear on your credit card statement and will be considered payable.
There are no charges on canceling the 0% Easy Payment Plan, Click Here to see the list of merchants. The outstanding balance will appear on your credit card statement and will be considered payable.
To Cancel the Installment Payment Plan for non-listed merchants, you must settle the remaining principle outstanding balance along with an early settlement fee. Click here to see the Fees & Charges.
You can track your previous request by calling us on +971 600 599 995, or through WhatsApp banking. Click here for more information on WhatsApp Banking.
