13 October 2015

Emirates Islamic, one of the leading Islamic financial institutions in the UAE, announced that it has signed an agreement with Dubai Land Department (DLD), to enable UAE residents to make payments for DLD transactions via an innovative new smart payment platform.

Under this agreement, Emirates Islamic - in collaboration with Network Intelligent Payment Solutions - will develop a comprehensive payments platform, which will allow Dubai Land Department customers to pay fees and process their payments via Emirates Islamic’s branches in the UAE, in addition to the bank’s ATMs, online banking and other payment channels. The customised solution has been developed to meet the specific requirements of the department’s customers, to minimise waiting and processing time and increase overall efficiency.

Sultan Butti Bin Mejren, Director General, Dubai Land Department, said: "Our partnership with Emirates Islamic will not only help us to raise the level of customer satisfaction, it will also guarantee more convenience in all the services we provide. Moreover, this is another step for us to focus our efforts towards transforming all our services to 'smart transactions’, in line with the Dubai Smart City initiative, as per the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai. Our customers will be able to take advantage of the smart payment systems to process their payments anytime, anywhere, without having to visit the DLD offices.

"This move is consistent with the 'Dubai Plan 2021’, in support of Dubai's transformation into the world's smartest city through the development of smart services that people can use for their personal and professional requirements."

Commenting on the partnership, Jamal Bin Ghalaita, CEO, Emirates Islamic, said: "Emirates Islamic has established itself as an innovative financial institution that provides customers with state of the art smart banking services. Our partnership with the Dubai Land Department and Network Intelligent Payment Solutions is in line with our ongoing commitment to support 'Dubai Plan 2021', by contributing to the development of smart and innovative platforms that would make customers’ lives easier when it comes to completing payment transactions. We have effectively leveraged technology to create smart banking services that suit the requirements of customers from all walks of life. We look forward to signing similar agreements with other entities and companies in the near future."

Lubna Al Sayegh, Managing Director of Network Intelligent Payment Solutions added: "Emirates Islamic and Network Intelligent Payment Solutions have come together as strategic business partners to provide government entities, large corporates as well as SMEs and end users with a fully integrated Omni platform that has more than 15 different innovative methods to offer 'smart payment services’. Inspired by the rapid evolution in the payment industry and with the aspiration to lead the UAE market, the cutting edge platform offers merchants as well as end users services that are beyond conventional payment processing as it completes the cycle with end-to-end solutions including frontline interface, processing, back-office operations, automation of processes till segregation, posting the full reconciliation cycle with a single view option from merchant Enterprise Resource Systems (ERP), that simplify and fully automate the process and reduce operational cost at the merchant’s end."