Samsung Pay


Get started, by simply following the below steps:

  • Ensure that the device software is updated to the latest Android software (Settings > About device > Software info > Android version)
  • Add the Samsung Account, provided at the time of registration onto the device (Settings > Accounts > Add Samsung Account)
  • Click on Samsung Pay icon, download and install the Samsung Pay app
  • Log into your Samsung Account from the Samsung Pay app to set your PIN and fingerprint
  • Tap on 'Add Credit or Debit Card'. You can scan or manually enter your Emirates Islamic VISA Card details
  • Verify your Emirates Islamic Visa Card by entering OTP sent across to you either through SMS or email.

Get AED 100 when you apply and get an Emirates Islamic Card through the Samsung Pay app and perform three transactions with Samsung Pay within the first month of your card issuance date.


Terms and Conditions:
  • The "Get AED 100 when you apply for EI Credit Card" Campaign (the "Campaign") will be valid from 1st February 2019 till 31st March 2019 (the "Campaign Period"), and can be extended at the Bank's discretion.
  • AED 100 cash back is only applicable to successful applications received through Samsung Pay platform.
  • The three transaction must be made within one month from the card issuance date in order to qualify for the reward. The cash back will be credited into the customer card account within 45 working days post the end of the campaign. The three transactions can be of any value.
  • The Bank reserves the right to amend, reduce or extend at any time the start or end dates of this offer.
  • All Emirates Islamic VISA Credit Cards are eligible for the campaign.
  • We reserve the right to terminate this offer with immediate effect and without notice of such termination to you. In such event, you waive any rights, which you may have against us and you acknowledge that you will have no recourse or claim of any nature whatsoever against Emirates Islamic, our directors, members, partners, employees, agents, consultants, suppliers and contractors.
  • In the event of a dispute, our decision will be final and binding on all aspects of this offer
  • You will not be entitled to receive the reward under this campaign, if your application is rejected, or you are:
    a) An existing Emirates Islamic Credit Card holder; or b) An existing Emirates Islamic Credit Card holder who is upgrading his/her Emirates Islamic Credit Card; or c) A person who has closed his/her Emirates Islamic Credit Card within the last six (6) months from the date of application.

Pay with Samsung Pay with these three simple steps:

Swipe up
Swipe up from the home button to launch Samsung Pay and select your Emirates Islamic Card.

Authenticate
Authorize the transaction with your fingerprint, iris scanner or Samsung Pay PIN.

Tap
Place the phone on the terminal.

Samsung Pay works almost anywhere, instore, in-app and online. Making everyday purchases, travel, shopping and dining easier.

What is Samsung Pay?

Samsung Pay is a convenient and simple way to make mobile payments with select Samsung devices and it works at any retailer where you can tap and swipe your card.

Is my device compatible with Samsung Pay?

Samsung Pay supports Galaxy S8, S8+, Galaxy S7, S7 Edge, Galaxy S6 Edge+, Galaxy Note5 ,Galaxy A3 (2017), Galaxy A5 (2016/2017), Galaxy A7 (2016/2017), Samsung Gear S3 and Galaxy Note 8. For updated list of devices kindly visit samsung.com

Which Emirates Islamic Cards work with Samsung Pay?

All Visa Credit, Debit, Prepaid Cards issued by Emirates Islamic Bank are eligible to be used on Samsung Pay.

How many cards can be added to Samsung Pay?

Up to ten unique cards can be added to a device. Besides payment cards, loyalty cards can also be added to the wallet to a max count of thirty.

How does Samsung Pay work?

Launch the Samsung Pay app on your Samsung device and add your Emirates Islamic Visa Card by scanning or by manually entering the details and authenticating with your fingerprint or 4-digit pin. Start making secure contactless transactions with your Samsung device.

I have been prompted for a one time passcode to enroll Card on Samsung Pay. What is this and why is this required?

For security purposes, a one-time passcode is required to be entered in order to confirm your identity. This code is a unique series of numbers and/or letters which will be sent via email or text. If prompted, you must select how you wish to receive the one-time passcode and then enter it into the appropriate field.

Where can I use Samsung Pay?

Samsung Pay is accepted virtually everywhere a physical card can be swiped. It is accepted at MST and NFC technology terminals.

Are there any additional cost associated with Samsung Pay?

No, you are not charged for using Samsung Pay.

Why doesn't the card art in Wallet match its physical plastic card?

Card art will not always match and is dependent on the network. The last four digits on the card art in Wallet will always match the last four digits of the plastic card.

What should I do if I lose my Samsung device?

If your Samsung device is either lost or stolen, you can go to Samsung's website using Fin My Mobile service. This will happen even if a device is offline and not connected to a mobile or Wi-Fi network.
Alternatively, you can call us on 600599995 to suspend or delete a card from Samsung Pay.

If I receive a replacement Card do I need to update my details with Samsung Pay on my existing device?

If you have lost your physical card and then receive a replacement card, you will need to remove the original card record from Samsung Pay and register your new card again.

How do I get a refund for something I purchased with Samsung Pay?

If you wish to return a purchase made with Samsung Pay, you will have to bring along your physical Emirates Islamic Card along with the Samsung device and request the merchant to issue the refund back on your Card. You can hold the device near the payment terminal and authorize with touch ID or passcode.

What if the Card is up for renewals?

If you had previously registered your credit card on Samsung Pay, and the card is due for renewal, the replacement credit card will automatically be registered back to Samsung Pay when you activate your renewal credit card.
For debit cards you will have to re-enter the card details to enroll it for Samsung Pay.

What happens when I reset my device?

When performing a reset, all payment information in Samsung Pay will be deleted. You will need to set up and add the card information into Samsung Pay again after the device has been reset.

What happens when I update or replace my device?

If you replace your device, you will need to add the card(s) again to Wallet. You must ensure to remove your card(s) from any device before selling, exchanging, or disposing them. You should also remove your card if you are temporarily sharing your device with someone else; for example if your phone is to be repaired.

Samsung Pay should be supported at the store but it's not working. Why?

You can share feedback to Samsung either by calling at 800SPAY or 800 7729 or chat/email the customer service team at samsung support

Please click here to view terms and conditions.




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