AHLAN Apple Pay AHLAN Apple Pay

Key Benefits

Easy to use

Easy to use

Simple to use. Just tap your phone.

Fast and convenient

Fast and convenient

Pay within seconds without going to your wallet.

Secure

Secure

Protects all your information and is the safer way to pay

Quick, easy and secure payments.

Spend more time shopping and less time at checkout. Add your Emirates Islamic Credit card, Debit Card or Prepaid Card to Apple Pay and speed-up your payments.

How to set up Apple Pay

Enjoy a faster and easier way. Simply add your Emirates Islamic Credit Card, Debit Card or Prepaid Card to Apple Pay Wallet.

To set-up, follow these easy steps:

iPhone:

  • Open the Apple Pay Wallet app.
  • Tap the '+' sign in the upper-right corner
  • Use your camera to capture your Emirates Islamic Credit card, Debit Card or Prepaid Card details and follow the on-screen instructions
  • Set your Emirates Islamic Card as your default card*

iPad:

  • Go to Settings.
  • Tap "Wallet & Apple Pay"
  • Select "Add Credit or Debit Card" & follow on-screen instructions
  • Set your Emirates Islamic Card as your default card*

Apple Watch:

  • Open the Apple Watch app on your iPhone.
  • Tap "Wallet & Apple Pay"
  • Select "Add Credit or Debit Card" and follow on-screen instructions
  • Set your Emirates Islamic Card as your default card*

Set your Emirates Islamic Credit Card, Debit Card or Prepaid Card as your default Card in Apple Pay Wallet:

  • Go to Settings.
  • Click on "Wallet & Apple Pay"
  • Tap "Default Card"
  • Select your Emirates Islamic Card

Apple Pay is available only on Apple devices iPhone, Apple Watch, iPad, and Mac. And iOS version 11 and above.

View the terms and conditions by clicking here.

How to pay using Apple Pay

Paying with Apply Pay is quick and simple. After your Emirates Islamic Credit card, Debit Card or Prepaid Card is added to Apple Pay Wallet, just visit the stores where Apple Pay is accepted and follow the instructions given below.

Paying in stores:

There’s no need to wake your iPhone or open an app. Just follow this simple process:

  • Hold the phone near a reader with your finger on the Touch ID
  • You will see “Done” on the display, feel a subtle vibration and hear a beep
  • Double tap your card and then select ‘Set as Default Card’

This is the process to pay with an Apple Watch:

  • Double-click the side button and hold the display of your Apple Watch up to the reader
  • You will feel a gentle tap and hear a beep confirming that your payment information was sent

Paying in apps and on the web:

To pay in apps and on the web with iPhone or iPad:

  • Hold the phone near a reader with your finger on the Touch ID
  • You will see “Done” on the display, feel a subtle vibration and hear a beep
  • Double tap your card and then select ‘Set as Default Card’

To pay on Mac in Safari choose Apple Pay then complete the purchase with your iPhone or Apple Watch

Where is Apple Pay accepted?

Supermarkets, hotels, restaurants as well as retail outlets and countless other locations, you can use Apple Pay everywhere contactless payments are accepted.

Just look for one of these symbols at checkout.

You can also use Apple Pay within some of the most popular apps in the App Store.

FAQs

Apple Pay is a mobile payment and digital wallet service by Apple Inc. that lets users make payments using an iPhone, Apple Watch, iPad or Mac.

The following devices and software are compatible:

iPhone:

  • iPhone X
  • iPhone 8 & iPhone 8 Plus
  • iPhone 7 & iPhone 7 Plus
  • iPhone 6s & iPhone 6s Plus
  • iPhone 6 & iPhone 6 Plus
  • iPhone SE

iPad:

  • iPad Pro
  • iPad Air 2
  • iPad mini 4
  • iPad mini 3

Operating System:

  • iOS 11 and above

Apple Watch:

  • All versions

Operating System:

  • watchOS 3 and above
  • Must be paired to iPhone 5 or later

Macs introduced in 2012 & later:

  • MacBook
  • MacBook Air
  • MacBook Pro
  • iMac
  • Mac mini
  • Mac Pro
  • MacBook Pro with Touch ID

Operating System:

  • macOS Sierra and above

Apple Pay is disabled on iPads for education or if a child on a family iCloud account is under 13 years old.

All Visa Credit Cards, Debit Cards and Prepaid Cards issued by Emirates Islamic Bank are eligible to be used on Apple Pay.

Eight unique cards can be added to each device. The same card can be added to 99 devices. Passes (e.g. concert tickets) are separate from cards and do not count towards the eight card limit.

For security purposes, a one-time passcode is required to be entered in order to confirm your identity. This code is a unique series of numbers and/or letters which will be sent via email or text. If prompted, you must select how you wish to receive the one-time passcode and then enter it into the appropriate field.

Go to Settings > click on Wallet & Apple Pay > tap Default Card > select Card.

Apple Pay can be used wherever you see the contactless payment symbol. You can also make in-app purchases where you see the Apple Pay sign on your compatible iPhone, Apple Watch, iPad or through your MacBook.

Yes, last 10 transactions made by iPhone will be shown.

No, transaction history is not available on Apple Watch.

No, you are not charged for using Apple Pay.

You should wait for the checkmark on the device to indicate that the transaction is complete.

If you lose your physical card and then receive a replacement card, you will need to remove the original card record from Apple Pay and register your new card again.

Card art will not always match and is dependent on the network. The last four digits on the card art in Wallet will always match the last four digits of the plastic card.

If an iPhone, iPad or Apple Watch is lost or stolen, you can go to icloud.com/find or use the Find My iPhone app to suspend or permanently remove a Card from the device. This will happen even if a device is offline and not connected to a mobile or Wi-Fi network.

Alternatively, you can call us on 600599995 to suspend or delete a card from Apple Pay.

If you have lost your physical card and then receive a replacement card, you will need to remove the original card record from Apple Pay and register your new card again.

If you wish to return a purchase made with Apple Pay, you will have to bring along your physical Emirates Islamic Card along with the Apple device and request the merchant to issue the refund back on your Card. You can hold the device near the payment terminal and authorize with touch ID or passcode.

For verification purposes, you may be asked to provide the last four digits of his Device Account Number to the merchant. This number can be found in the "Settings" menu in the Apple Pay app.

If you had previously registered your credit card on Apple Pay, and the card is due for renewal, the replacement credit card will automatically be registered back to Apple Pay when you activate your renewal credit card.

For a debit card, you will have to re-enter the card details to enrol it for Apple Pay.

When performing a factory data reset/ format or update, all payment information in Apple Pay will be deleted. You will need to set up and add the card information into Apple Pay again after the device has been reset.

For security purposes, we may ask you to enter a one-time passcode to confirm your identity. This code is a unique series of numbers and/or letters and will be sent via email or text. If prompted, please select how you wish to receive the one-time passcode and then enter it into the appropriate field.

You must ensure to remove your card(s) from any device before selling, exchanging, or disposing them. You should also remove your card if you are temporarily sharing your device with someone else; for example, if your phone is to be repaired.

Not all point of sale terminals may be set-up correctly for Apple Pay. You can share feedback to Apple by filling out the form located at: https://www.apple.com/support/apple-pay/feedback/