All charges below are inclusive of VAT (**). Click here for more details.
| Account Services | Over the counter | |
|---|---|---|
| Teller Services - AED Cash Deposit/Local Cheque Deposit/ AED Cash Withdrawal/Internal Transfers | Free | |
| FCY Cash Deposits/Withdrawals | 1.05% of cash deposit | |
| Liability Letter | AED 157.50 per request | |
| No Liability Letter | AED 157.50 per request | |
| Balance Order | AED 157.50 per request | |
| Certificate of Balance | AED 157.50 per request | |
| Duplicate Statement | AED 105 per request | |
| Audit Confirmation | AED 157.50 per request | |
| Account Closure less than 6 months | AED 210 | |
| Payments | Over the counter | businessONLINE |
| Transfers (Emirates Islamic Accounts) | Free | Free |
| Local Currency (LCY)-Unitary transaction | AED 47.25 per transaction | AED 26.25 per transaction |
| Foreign Currency to Home Country | AED 78.75 per transaction | AED 57.75 per transaction |
| Foreign Currency to other Countries | AED 78.75 per transaction | AED 57.75 per transaction |
| Noqodi- Wallet Topup | NA | AED 10.50 |
| Local Currency (LCY)-Bulk upload | NA | AED 15.75 per transaction |
| Bulk upload (file and Basket) | NA | AED 52.50 per file |
| Utility Bill Payments (businessONLINE only) | NA | Free |
| Credit Card Payments (businessONLINE only) | NA | Free |
| Non-WPS Salary Processing | AED 52.50 per file + AED 2.01 per beneficiary (free for EI accounts) | AED 52.50 per file + AED 2.01 per beneficiary (free for EI accounts) |
| WPS Salary Processing | AED 57.75 per bank + AED 3.15 per beneficiary (free for EI accounts) | AED 52.5 per file + AED 3.15 per beneficiary (free for EI accounts) |
| GPSSA Pension Payment | N/A | AED 52.50 per file |
| UAEPGS payments | N/A | AED 2.10 per transaction |
| Additional Telex/Tracer | AED 78.75 per transaction | NA |
| Investigations/Amendment Requests | AED 78.75 per transaction | NA |
| Payment Cancellation/Recall | AED 78.75 per transaction | NA |
| Swift Copy Message Copy | AED 15.75 per request | Free |
| Inward Remittances | Free | NA |
| FCY Inward Remittances | Free | NA |
| Clearing Cheques and Paper Instruments | Over the counter | businessONLINE |
| Chequebook request | AED 26.25/52.50 per chequebook | AED 26.25/52.50 per chequebook |
| Local Cheques Clearing | Free | Free |
| Special Clearing - Outward | AED 215.25 per instrument | NA |
| Cheque Return - Inward | AED 105 per cheque | NA |
| Cheque Return - Inward (return reason "Represent after 3 working days")* | AED 210 per cheque | NA |
| Demand Draft/Manager's Cheques Issuance | AED 10.50 per instrument | |
| Demand Draft/Manager's Cheques Cancellation | AED 52.50 per instrument | |
| Duplicate Demand Draft/Manager's Cheque | AED 10.50 per instrument | |
| Stop Demand Draft/Cashier's Order | AED 105 per instrument | |
| Stop Cheque | AED 52.50 per instrument | |
| FCY cheque deposit | 0.105% of cheque amount, min AED 52.50, max AED 525 | |
| Customized Cheques / Special Chequebook | As per contract | |
| PDC Warehousing | Over the counter | |
| PDC Deposit / Custodial Service | AED 10.50 per PDC | |
| PDC Postponement / Extension of due date | AED 10.50 per PDC | |
| PDC Withdrawal/Replacement | AED 10.50 per PDC | |
| Bulk PDC Warehousing | By arrangement | |
| Standing Instructions | Over the counter | |
| Standing Instruction Set Up / Amendment | AED 52.50 | |
| Standing Instruction Cancellation / Suspension | AED 52.50 | |
| Standing Instruction Failure | AED 52.50 | |
| Pick Up and Delivery Services | Charges | |
| Cash & Cheque Pick Up | As per agreement | |
| Cash Delivery | As per agreement | |
| Cash Deposit Center Services | As per agreement | |
| businessONLINE | Charges | |
| Smart Business Subscription | AED 210 per month | |
| Physical Security Token | AED 262.50 per token | |
| SMS Security Token | Free | |
| Password Reset - Bank reset | AED 52.50 per request | |
| Password Reset - Self reset | Free | |
| Additional Account Setup | AED 105 per account post implementation | |
| Smart Cash Deposit Machine (SCDM) | Charges | |
| SCDM Subscription charges | As per Contract | |
| businessONLINE (Host to Host) | Charges | |
| Implementation Charge (one Time) | As per Contract | |
| Monthly Maintenance charges | As per Contract | |
| Additional Training and Support Fees | As per Contract | |
| Direct Debit (DDS) | Charges | |
| Client Registration with Central Bank | AED 3,150 (one Time) | |
| Mandate Registration/Amendment/Cancellation | AED 10.50 per file plus AED 10.50 per record | |
| Mandate Recovery/Representment | AED 10.50 per file or AED 15.75 per basket plus AED 5.25 per record | |
| businessONLINE (Remote Cheque Deposit) | Charges | |
| ICCS Scanner | As per Contract | |
| ICCS scanner Maintenance per Year | As per Contract | |
| ICCS Collect-Subscription | As per Contract | |
| UAE Payment Gateway Services (PGS) | Charges | |
| Implementation Charge (one Time) | AED 15,750 (one Time) | |
| Monthly Service Charge | As per Contract | |
| PGS per transaction Fees | AED 2.10 per transaction | |
***All charges, commissions and fees are inclusive of Value Added Tax (VAT).
Individual customers please Click Here for Schedule of Charges.
