You will be asked few security questions so we can be sure it is you. Have your Credit Card Number and your Registered Mobile Number ready.
Your request will be processed within 2 working days. Once this is done, you will receive an SMS with the request details on your Registered Mobile Number.
Yes, you can. Balance conversion can be cancelled for both active and blocked cards. The outstanding amount will be reflected on your credit card statement even if your card is blocked.
To cancel your Balance Conversion, you will have to pay the remaining principal outstanding plus the early settlement fee. The early settlement fee is AED 157.50 including VAT.
You can follow up on your Balance conversion cancellation request by calling us on +971 600 599995, or through WhatsApp Banking. For more information on WhatsApp Banking, click here.
