Pay your utility bills | Help and Support

Make a Utility Payment

You can make payments towards the following power and utility companies using Emirates Islamic Online/Mobile Banking, Phone Banking (IVR), ATMs or Cash Deposit Machines (CDMs).

Dubai Electricity and Water Authority (DEWA)
Etihad W & E or Federal Electricity and Water Authority (FEWA)
Sharjah Electricity and Water Authority (SEWA)
Al Ain Distribution Company (AADC)
Abu Dhabi Distribution Company (ADDC)

To pay now, choose one of the channels below:

What’s Next

Your payment will be processed instantly.

Payment Limits

Utility Company	Online/Mobile Banking		ATM		CDM
	Minimum Limit	Maximum Limit	Minimum Limit	Maximum Limit	Minimum Limit	Maximum Limit
DEWA	AED 0.01	Based on your transaction limit	AED 1	AED 15,000	AED 1	AED 15,000
SEWA	Outstanding Amount	Based on your transaction limit	AED 1	AED 15,000	AED 1	AED 15,000
FEWA	AED 0.01	Based on your transaction limit	AED 1	AED 15,000	AED 1	AED 100,000
AADC	AED 0.01	Based on your transaction limit	NA	NA	NA	NA
ADDC	AED 0.01	Based on your transaction limit	NA	NA	NA	NA

FAQs

How long does it take for a utility or telecom bills (du, Etisalat, DEWA, FEWA, SEWA etc.) to be paid if I make a payment online, using the Mobile Banking App, ATM or Cash Deposit Machine?

Your utility bill payments are instant as we are directly connected to the service providers.

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What’s Next

Payment Limits

FAQs

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