Ways to deposit cash into your account

The daily cash deposit limit at CDMs and ITMs is AED 100,000. The machine will alert you if you try to deposit more than this amount. Please visit any of our branches to deposit a higher amount.

Yes, you can request a higher cash deposit limit, but approval will be subject to Emirates Islamic's internal policy.

Here are some of the reasons QuickRemit can be delayed:

• The transfer was initiated after Processing Hours or it’s a bank holiday in the recipient’s country. Your request will be processed the next working day.
• Your beneficiary details are inaccurate, or your transfer was made for business and not personal purposes. In this case, your transfer will be returned within 3 to 5 working days.
• The Bank may require more information for some transfers. If this is the case, your request will need to be processed using Emirates Islamic’s regular Money Transfer service.

Please contact our 24-hour Call Centre immediately on +971 600 599 995 for assistance. If you have forgotten your card in the machine, we’ll block it and send you a replacement card.

When you call us, we need the following information:

• Machine ID of the CDM
• Date of transaction
• Deposit amount
• Account number or debit card number
• Your Emirates ID number (if required)

You’ll receive an SMS on your registered mobile number when you make a deposit into your account. The SMS will state the amount you have deposited.

No, you will need either your Emirates ID or Debit Card to deposit cash into your account.

ITM service operating hours at Mall of the Emirates are from 8:00 am to 9:00 pm (Saturday to Thursday), and from 1:30 pm to 7:30 pm (Friday and public holidays).

Al Wasl, Dubai – from 8:00 am to 8:00 pm (Saturday to Thursday).

Mirdif City Centre– from 10:00 am to 9:00 pm (Saturday to Thursday).

Please contact our 24-hour Call Centre immediately on +971 600 599 995 for assistance and have the following information ready:

• Machine ID of the CDM
• Date of transaction
• Deposit amount
• Account number or debit card number
• Your Emirates ID number (if required)

Your request will be processed within 5 working days.

• Cash Withdrawal
• Card Activation
• Change of Card PIN
• Payment of utility bills, fines, telephone bills, SALIK, airline tickets and credit cards
• Available balance inquiry for accounts, savings, and finances
• Transfer money to your own accounts, other Emirates Islamic accounts, local transfers and QuickRemit to India
• Update your mobile number, email address or Emirates ID
• Request for cheque books, mini statements, online and mobile banking services

• Cash deposit to Emirates Islamic or Emirates NBD Accounts
• Cash deposits to Emirates Islamic Finance
• Payment of your utility bills, fines, telephone bills, SALIK, NOL, donations, selected government services and credit cards

• Cash Withdrawal
• Cash Deposit
• Cheque Deposit
• Cheque Encashment