Take advantage of Visa’s complimentary Buyers Protection, which protects you in the event of theft, accidental damage or non-delivery of eligible purchases made with your Emirates Islamic Visa Platinum, Signature or Infinite Debit or Credit Card
The risk of accidental damage or theft is real. With Visa Buyers Protection, you don’t have to worry.
All Emirates Islamic Visa Platinum, Signature or Infinite Debit and Credit Cards come equipped with Buyers Protection.
Please note:
For more information and Terms and Conditions, please visit Cardholder Benefits Online and log in using your Emirates Islamic Visa Card number.
A claim must be submitted within 28 days of an incident by emailing creditcardclaims@crawco.me.
The following information must be provided for claims under Buyers Protection:
Once you send the email, the insurance company will send you a claim form to complete, sign, and return within 7 days with the following documents:
After you have submitted a claim by email to creditcardclaims@crawco.me, you will receive a claim form from the insurance company with further instructions. You need to complete this form, sign it, and return it to the company by email along with the specified documents within 7 days of the original claim submission.
Yes, but remember that purchases made on supplementary cards are part of the primary cardholders’ annual limit, and not in addition.
The Buyers Protection feature is active by default on all Emirates Islamic Visa Platinum, Signature or Infinite Debit and Credit Cards.
The Visa Buyers Protection coverage is a standard benefit offered by Visa as part of the card features and benefits.
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