All about your credit card statement
Learn more about your credit card statement
Learn more about your credit card statement
Learn more about your Emirates Islamic Credit Card Statement.
Your credit card statement is a summary of all the transactions on your credit card during a billing cycle. You can change your billing period every six months to better suit your needs.
In line with our bank's vision, we have said goodbye to paper statements. Your e-statement will be sent to your registered email address by default. Do you still need a paper statement? Simply contact our Call Centre on +971 600 599 995 for an ad hoc request.
If you’ve deleted or lost your statement, you can request a duplicate a duplicate for up to one year using one of the channels below:
Paper Statement: Free of charge
e-Statement: Free of charge
Duplicate Statement: Charges apply if you request a statement through our Call Centre. Learn more details below:
If you haven’t received your e-Statement, it could be that you didn’t make any transactions during your last billing cycle. If that’s not the case, check if your registered email address is updated with us, or if the email was moved to your junk or spam folder.
If you still need help, please contact our 24-hour Call Centre on +971 600 599 995 and speak to one of our customer service representatives.
You can stop receiving your paper statements by subscribing to e-Statements through Mobile/Online Banking or by contacting our 24-hour Call Centre on +971 600 599 995.
e-Statements are free, environment friendly and always available in your registered email address for reference. Most importantly, they’re password protected so no one but you can access them.
For security reasons, we can only send your credit card e-Statements to your registered email address. Learn more about how to update your registered email address.
Please notify us about any discrepancies in your e-Statement immediately by contacting our 24-hour Call Centre on
+971 600 599 995 and speak to one of our Customer Service Representatives.
You require Adobe® Acrobat® Reader® version 6.0 or above. If you do not have Acrobat Reader on your computer, please download version 6.0 or above of the free software from the Adobe website.
Check out our products for all your banking needs
