AHLAN Apple Pay

Apple Pay is a mobile payment and digital wallet service by Apple Inc. that lets users make payments using an iPhone, Apple Watch, iPad or Mac.

The following devices and software are compatible:

iPhone:

• iPhone X
• iPhone 8 & iPhone 8 Plus
• iPhone 7 & iPhone 7 Plus
• iPhone 6s & iPhone 6s Plus
• iPhone 6 & iPhone 6 Plus
• iPhone SE

iPad:

• iPad Pro
• iPad Air 2
• iPad mini 4
• iPad mini 3

Operating System:

• iOS 11 and above

Apple Watch:

• All versions

Operating System:

• watchOS 3 and above
• Must be paired to iPhone 5 or later

Macs introduced in 2012 & later:

• MacBook
• MacBook Air
• MacBook Pro
• iMac
• Mac mini
• Mac Pro
• MacBook Pro with Touch ID

Operating System:

• macOS Sierra and above

Apple Pay is disabled on iPads for education or if a child on a family iCloud account is under 13 years old.

All Visa Credit Cards, Debit Cards and Prepaid Cards issued by Emirates Islamic Bank are eligible to be used on Apple Pay.

Eight unique cards can be added to each device. The same card can be added to 99 devices. Passes (e.g. concert tickets) are separate from cards and do not count towards the eight card limit.

For security purposes, a one-time passcode is required to be entered in order to confirm your identity. This code is a unique series of numbers and/or letters which will be sent via email or text. If prompted, you must select how you wish to receive the one-time passcode and then enter it into the appropriate field.

Go to Settings > click on Wallet & Apple Pay > tap Default Card > select Card.

Apple Pay can be used wherever you see the contactless payment symbol. You can also make in-app purchases where you see the Apple Pay sign on your compatible iPhone, Apple Watch, iPad or through your MacBook.

Yes, last 10 transactions made by iPhone will be shown.

No, transaction history is not available on Apple Watch.

No, you are not charged for using Apple Pay.

You should wait for the checkmark on the device to indicate that the transaction is complete.

If you lose your physical card and then receive a replacement card, you will need to remove the original card record from Apple Pay and register your new card again.

Card art will not always match and is dependent on the network. The last four digits on the card art in Wallet will always match the last four digits of the plastic card.

If an iPhone, iPad or Apple Watch is lost or stolen, you can go to icloud.com/find or use the Find My iPhone app to suspend or permanently remove a Card from the device. This will happen even if a device is offline and not connected to a mobile or Wi-Fi network.

Alternatively, you can call us on 600599995 to suspend or delete a card from Apple Pay.

If you have lost your physical card and then receive a replacement card, you will need to remove the original card record from Apple Pay and register your new card again.

If you wish to return a purchase made with Apple Pay, you will have to bring along your physical Emirates Islamic Card along with the Apple device and request the merchant to issue the refund back on your Card. You can hold the device near the payment terminal and authorize with touch ID or passcode.

For verification purposes, you may be asked to provide the last four digits of his Device Account Number to the merchant. This number can be found in the "Settings" menu in the Apple Pay app.

If you had previously registered your credit card on Apple Pay, and the card is due for renewal, the replacement credit card will automatically be registered back to Apple Pay when you activate your renewal credit card.

For a debit card, you will have to re-enter the card details to enrol it for Apple Pay.

When performing a factory data reset/ format or update, all payment information in Apple Pay will be deleted. You will need to set up and add the card information into Apple Pay again after the device has been reset.

For security purposes, we may ask you to enter a one-time passcode to confirm your identity. This code is a unique series of numbers and/or letters and will be sent via email or text. If prompted, please select how you wish to receive the one-time passcode and then enter it into the appropriate field.

You must ensure to remove your card(s) from any device before selling, exchanging, or disposing them. You should also remove your card if you are temporarily sharing your device with someone else; for example, if your phone is to be repaired.

Not all point of sale terminals may be set-up correctly for Apple Pay. You can share feedback to Apple by filling out the form located at: https://www.apple.com/support/apple-pay/feedback/